Exchange and Returns
In the “My Account” section you can easily access the “Returns”option. After all information has been checked, we will send a courier to pick up the package.
The transport agency will contact you to arrange the pick-up.
Material can be returned within 30 days of purchase (invoice date).
Returns must be delivered in the original packaging and in a package that protects the individual packaging of the product. Dontalia will also cover the cost of the shipping returns.
- Articles which have not been returned in their original packaging or that have the appearance of being used shall not be accepted.
- Special items that do not appear on the Dontalia Website shall not be accepted.