DELIVERY
Where can I receive my dental material order?
We only deliver in Europe. If you need more information, please contact us at info@dontalia.com. The order can be sent to the desired address, either to the actual dental practice or to another address.
What are the delivery times?
All orders placed before 16:00 will be prepared for shipment with standard road shipment service on
the same day.
In case of express air deliveries, the order must be placed before 14:00 so it can be
prepared for shipping on the same day.
If the order cannot be delivered and is returned to the
warehouse, we reserve the right to cancel the order and refund the amount paid.
Depending on the
country of delivery, your shipment can take from 3 up to 7 days to be delivered. Below you will find
the transit times for each country:
| COUNTRY | STANDARD ROAD DELIVERY SERVICE | EXPRESS AIR SERVICE |
|---|---|---|
| CYPRUS | Not available | 1 day |
| MALTA | Not available | 1 day |
| PORTUGAL | 2 days | 1 day |
| BELGIUM | 3 days | 1 day |
| LUXEMBOURG | 3 days | 1 day |
| NETHERLANDS | 3 days | 1 day |
| CZECH REPUBLIC | 4 days | 1 day |
| GB (Only deliver to Northern Ireland) | 4 days | 1 day |
| HUNGARY | 4 days | 1 day |
| IRELAND | 4 days | 1 day |
| SLOVENIA | 4 days | 1 day |
| SLOVAKIA | 5 days | 1 day |
| CROATIA | 5 days | 1 day |
| POLAND | 5 days | 1 day |
| ROMANIA | 6 days | 1 day |
| LITHUANIA | 6 days | 1 day |
| LATVIA | 6 days | 1 day |
| BULGARIA | 6 days | 1 day |
| ESTONIA | 7 days | 1 day |
| GREECE | 7 days | 1 day |
What are the shipping costs?
The Standard Shipping Option is free for orders from 130 € (excluding VAT). For orders below 130 € (excluding VAT) the standard shipping costs are €10 + VAT.
The shipping costs for our Air Delivery Option are calculated based on the destination of the order and the weight of the package.
Bulk Purchases
Dontalia reserves the right to add a shipping charge in the case of bulk purchases of certain
high-volume or heavy products. Any additional charge for these bulk orders will be communicated to
the customer before shipping.